Learning and Heritage Administration Officer

Weston-super-Mare Town Council

Are you someone who has a passion for education and a love of history?

Weston-super-Mare Town Council is looking for an administration professional with a specific interest in history and education, to join our Weston Museum team as our Learning & Heritage Administration Officer, working under the leadership of the Weston Museum Services Manager.

You will co-ordinate all learning and heritage bookings from initial enquiry to successful completion, including payment, feedback and data recording.

This is a key role within the Museum, supporting our formal and informal learning, community and heritage services

About the Role

This is an exciting opportunity to work at the heart of Weston Museum, delivering excellent customer service, effective communication and consistency to schools, individuals and organisations.

The role is rewarding and varied. This role is key to the successful delivery of both our popular learning and heritage services.

You must be a capable team member and be able to use your initiative. You should be enthusiastic about customer service, be willing to learn and share learning.

The post also supports the wider Museum Team and works collaboratively across departments.

We’re Looking for Someone Who:

• Has previous experience in administration
• Strong organisational and time management skills
• Excellent written and verbal communication
• Ability to multitask and prioritise workload effectively
• High attention to detail
• Professional and customer focused approach, providing excellent customer service to all
• Is proactive and solutions focused
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Key Responsibilities

• Manage heritage and education enquiries from a range of local organisations interested in our learning or heritage services
• Develop new and maintain current relationships with service users
• To promote learning and heritage resources throughout the wider Museum
• Maintain and evaluate data related to our learning or heritage services
• To support museum events as required
• To encourage volunteer engagement with our learning and heritage projects / sessions
• Weston-super-Mare Town Council is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Why Join Weston-super-Mare Town Council?

• Work within a supportive and ambitious team
• Develop new and existing skillsets
• Make a difference in the community
• Be part of an organisation committed to community wellbeing and partnership working

What We Offer

• Local Government Pension Scheme
• Generous annual leave entitlement
• Supportive working environment
• Training and development opportunities
• Flexible working arrangements where possible
• Meaningful and rewarding work within the local community

Veterans, Reservists, Service Spouses & Cadets

We welcome applications from and will guarantee interviews to veterans who meet the job specification criteria.

We support employment opportunities for Service spouses and partners by advertising vacancies through Armed Forces channels and offering flexibility around deployment.

We support employees who are members of the Reserve Forces or Cadet Adult Volunteers, including additional leave for training and activities

Post Details

Position: Learning and Heritage Administration Officer

Hours: 16 hours per week (Working days are Wednesday, Thursday and Friday, with 1 Saturday per month also in rotation)

Contract: Permanent

Location: Weston-super-Mare

Grade: LC1 (7-12) actual salary £11,417

Apply

Closing Date: 12.00pm (Noon) 31st July 2026

Weston-super-Mare Town Council is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.