Frequently Asked Questions
Getting Here
Coaches can drop off close to the museum, but there is no designated drop-off point. You can stop on nearby Orchard Street (loading bay, may briefly hold up traffic) or Alfred Street, where it’s usually easier to pull over.
If using a designated coach drop-off, please allow time to walk. Options include seafront drop-off points or parking at Locking Road car park, both a short walk away.
The main train station is also within walking distance, so travelling by train is another option.
Staying safe
The safety and welfare of all of our visitors is very important to us. Feel free to use our Risk Assessment – Museum school visits and learning sessions 2026 to help plan your day; it includes consideration of Safeguarding issues, which you can also read about further in the Town Council’s Safeguarding Policy. The Learning Space is self-contained and doors can be shut to deter anybody wandering off; it is also right next to the visitor’s toilets, so supervising toilet visits is very straight-forward.